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7 On Your Side: Staten Island DoorDash customer gets more than Italian ice after hit and run

7 On Your Side: Staten Island DoorDash customer gets more than Italian ice after hit and run
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7 On Your Side: Staten Island DoorDash customer gets more than Italian ice after hit and run

7 On Your Aspect: Staten Island DoorDash customer gets more than Italian ice after hit and run

(*7*)RICHMOND HILL, Staten Island (WABC) — It was a door-to-door supply catastrophe for a Staten Island lady who simply needed a dessert however as an alternative bought an additional serving to of dents to her new SUV in a hit and run.

It was as much as Nina Pineda and 7 On Your Aspect to assist get the largest meals supply service to pay up.

The DoorDash deliveryman smashed then dashed, and it was all caught on a neighbor’s Ring digital camera.

“I noticed this, and I used to be panicking,” customer Kaitlyn Coghlan mentioned.

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Her Buick is her child, and the hard-working millennial works seven days per week holding down two jobs to repay her scholar loans.

In early April, she ordered up a post-work candy deal with.

“I did not wish to exit,” she mentioned. “It was too chilly. I used to be like, you recognize, let me simply DoorDash it.”

She ordered $25 value of Italian ices for her household from Frank’s, and minutes later, the DoorDasher appeared, creeping alongside searching for her deal with.

He drove previous it, so he backed up…instantly into her SUV.

“Then simply drove off and parked up the block,” Coghlan mentioned.

However the deliveryman stopped, bought out, and really made her supply.

“He simply walked up and simply handed me my order, and that was it,” she mentioned. “Did not say something. Did not say, ‘Hey, is that this your automotive?’ ‘Are you aware whose automotive that is or something?’ ‘I unintentionally hit it.’ Nothing.”

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The Dasher departed, testing the injury on her automotive and then his earlier than pulling away.

“I did not discover it till the following morning,” she mentioned.

The estimate to restore the injury was practically $2,500, which Coghlan mentioned she will’t actually afford in the mean time.

She mentioned she contacted DoorDash’s customer service, however the firm would not share any details about their driver due to a privateness coverage. However they instructed her to attempt to discover his insurance coverage data.

“I spoke to the supervisor, and all she mentioned was, ‘We’ve no additional data proper now, we’re nonetheless ready,'” she mentioned. “‘As soon as we hear again from them, from the suitable group, we’ll get again to you.'”

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We contacted DoorDash, which referred to as the incident “unlucky and understandably irritating,” including that the driving force has been “faraway from our platform.”

It linked Coghlan to its insurance coverage firm, and inside days, she was reimbursed for all of the damages. DoorDash even provided a free rental whereas her automotive is fastened.

“I’d say thanks, and I respect all of your assist,” Coghlan mentioned.

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