Amazon apologizes for lying about pee — and attempts to shift the blame
Amazon has issued a uncommon public apology — however not to its employees, and with no actual request for forgiveness.
Over every week in the past, the firm was caught publicly lying to Rep. Mark Pocan (D-WI) that its employees by no means really feel the want to pee in water bottles (which is, in truth, a well-documented subject at Amazon due to the way it robotically tracks and fires its laborers).
Now, late on the Friday night earlier than Easter weekend, when few (hat tip to GeekWire) are paying consideration, the firm is apologizing to Pocan — and nobody else. Amazon solely apologizes for not being “correct” sufficient, too — not for truly creating and contributing to conditions the place employees pee in bottles.
In reality, Amazon goes as far as to counsel the entire pee bottle factor is just a regrettable establishment, mentioning a handful of instances when different firms’ supply drivers had been additionally caught peeing in bottles, in addition to embedding a handful of random feedback on Twitter that occur to assist Amazon’s views. You possibly can virtually hear Jeff Bezos saying “Why aren’t these individuals blaming UPS and FedEx? Let’s get extra individuals pondering about them as a substitute.”
The weblog put up additionally strongly means that that is solely a difficulty for supply drivers, not Amazon’s warehouse employees — despite the fact that a 2018 expose from an undercover reporter discovered Amazon warehouse employees had been additionally pressured to skip toilet breaks, and a employee who spoke to journalists simply final week recommended toilet breaks had been nonetheless a difficulty in 2021. “You’re sitting there and you’ve gotten to go take a piss, however you don’t need to rack up ‘day without work process,’” she advised Motherboard.
Amazon is presently going through a lawsuit over missed lunch breaks as nicely. And most significantly, all of that is occurring in the shadow of an Amazon union vote in Bessemer, Alabama that would assist form the way forward for labor in the United States, not to mention at Amazon.
Amazon’s apology to Pocan is the sort of memo that deserves to be annotated, line-by-line, partially as a result of one among its strains is definitely pretty good — “No matter the proven fact that that is industry-wide, we wish to resolve it. We don’t but understand how, however will look for options” — however as a result of it’s previous 1AM right here and it seems GadgetClock’s blockquote software doesn’t let me embed tweets, I’ll simply provide you with the major guts for now:
On Wednesday final week, the @amazonnews Twitter account tweeted the following again to Consultant Mark Pocan:
This was an own-goal, we’re sad about it, and we owe an apology to Consultant Pocan.
First, the tweet was incorrect. It didn’t ponder our massive driver inhabitants and as a substitute wrongly targeted solely on our success facilities. A typical Amazon success heart has dozens of restrooms, and staff are in a position to step away from their work station at any time. If any worker in a success heart has a special expertise, we encourage them to converse to their supervisor and we’ll work to repair it.
Second, our course of was flawed. The tweet didn’t obtain correct scrutiny. We’d like to maintain ourselves to an especially excessive accuracy bar always, and that’s particularly so once we are criticizing the feedback of others.
Third, we all know that drivers can and do have bother discovering restrooms due to visitors or typically rural routes, and this has been particularly the case throughout Covid when many public restrooms have been closed.
This can be a long-standing, industry-wide subject and isn’t particular to Amazon. We’ve included only a few hyperlinks beneath that debate the subject.
No matter the proven fact that that is industry-wide, we wish to resolve it. We don’t but understand how, however will look for options.
We are going to proceed to converse out when misrepresented, however we may even work arduous to at all times be correct.
We apologize to Consultant Pocan.
You possibly can learn the full model right here. Once you’re completed, maybe try Motherboard’s interview with six feminine Amazon supply drivers, for whom the pee scenario is clearly a lot worse.
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