Workers in the transportation industry can contact the Universal Enrollment Services help desk at 1-855-347-8371 if they have questions about applying for a transportation worker identifying credentials card. Call 1-877-687-2243 and select option 1 if you’re an employer, facility owner/operator, or union representative. Workers in the transportation industry can find out how to renew their TWIC cards, check their application progress, and see what further paperwork is needed.
The Transportation Worker Identification Credential (TWIC) can be applied for or picked up at any Universal Enrollment Services site, regardless of whether or not an appointment has been made. In addition, those who are qualified can opt to have their cards mailed to them, and they will receive a reminder via phone or email when their cards are on the way. In the event that the replacement card is not received within 60 days of notification, the cardholder will be charged a replacement cost. When necessary, cards delivered to one UES location can be moved to another.
Transportation Workers Identification Credentials (TWIC) are granted to personnel who require unrestricted access to restricted sections of vessels and maritime facilities and are also accepted as identification at airport security checkpoints. The cards are scanned into the TWIC system, where the information is encrypted and stored at a safe government facility. A TWIC card application requires two kinds of valid identification and a photo.