Ring video doorbells recalled over fire concerns

By | November 11, 2020
Ring video doorbells recalled over fire concerns

Ring video doorbells recalled over fireplace issues

Amazon’s good house model Ring has issued a recall for round 350,000 of its 2nd technology video doorbells bought within the US over fireplace and burn issues. In response to a discover printed by the US Shopper Product Security Fee, Ring has obtained 23 reviews of doorbells igniting and inflicting minor property injury, and eight reviews of minor burns. Ring’s web site says affected doorbells don’t have to be returned, however that customers ought to comply with their up to date directions.

Though Ring says there is no such thing as a threat if the doorbell is put in accurately, the CPSC notes that the gadget can overheat if the fallacious screws are used. Ring says that it obtained 85 incident reviews of individuals utilizing the inaccurate screws which may injury the doorbell’s battery. Ring has put out an up to date set of directions for its video doorbell, which particularly warn customers to not use any screws apart from the “good safety screws” to safe the video doorbell to the bracket.

Ring’s handbook highlights the hazard of utilizing the fallacious screws throughout set up.
Picture: Ring

“Prospects don’t have to return their gadgets,” Ring advised CNET in a press release, “Now we have and proceed to work cooperatively with the CPSC on this problem and have contacted prospects who bought a Ring Video Doorbell (2nd Gen) to make sure they obtained the up to date consumer handbook and comply with the gadget set up directions.”

The precise doorbells affected are 2nd technology video doorbells bought this 12 months between June and October for round $100 with the mannequin quantity 5UM5E5. You’ll be able to enter your gadget’s serial quantity over on Ring’s web site to see in case your doorbell is affected. Though Ring doesn’t explicitly say it, house owners who’ve already put in their 2nd technology Ring doorbells incorrectly with the fallacious screws ought to contact buyer assist. We’ve reached out to Ring for clarification, and can replace this piece if we get a response.

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