The mailing address for Express Scripts prescriptions is Express Scripts, Inc., PO Box 52150, Phoenix, AZ 85072, and the phone number is 1-877-283-3858. Doctors are required to submit written prescriptions on a mail order form received from a military treatment centre, over the phone, or on the Express Scripts website.
Doctors submitting prescriptions to Express Scripts must prescribe a maximum number of days’ worth of medication for a certain ailment, as well as enough refills. Per order, a maximum one-year supply of medication is permitted. Longer prescription lengths eliminate the need for prescription refills every few months. On each prescription form, the patient’s full name, address, date of birth, and Express Script member identification number are required fields. Prescriptions can only be written by licenced medical experts in the United States and its territories.
Individuals are not permitted to submit prescriptions for personal use, nor are medical professionals permitted to write prescriptions for family members. Express Scripts requires that faxed subscription orders originate directly from a physician’s office or pharmacy. Members of Express Script can order refills by going into the website or submitting a mail order form within 90 days of the refill date. After submitting sponsor member details, family members and carers can order medication via phone.