FedEx’s mission statement, or vision, begins, “FedEx Corporation will generate superior financial returns for its shareholders by offering high-value-added logistics, transportation, and related business services through focused operating companies.” Customer needs will be satisfied in the best quality way consistent with each market group covered.”
FedEx will aim to build mutually beneficial partnerships with its employees, partners, and suppliers, the statement reads. Safety will be the first priority for all operations. Corporate actions will adhere to the highest levels of ethics and professionalism.”
In addition to its goal, FedEx has a three-tiered operations model. The company wishes to compete with a unified message and voice. It seeks independence by satisfying diverse client requirements in its independent networks. FedEx also attempts to manage cooperatively through maintaining ties with customers and workers through collaboration.
FedEx respects its employees by supporting workplace diversity. Additionally, the organisation values service and innovation through enhancing and developing new services and technology. FedEx appreciates integrity and commitment and strives to win and maintain the respect of its global customers. Lastly, the organisation prioritises safe work conditions and maintaining healthy communities as places to work and live.