Metro PCS Training University is an online training programme for Metro PCS Wireless managers and employees. The goal of the training portal is to teach employees about the company’s rate plans and special offers, as well as to train them in customer service and sales techniques.
Metro PCS Training University, also called MetroU, has a lot of benefits. One is that it is online, so employees can choose when they want to train. Employees can also get training right away instead of waiting for the training schedule for their region.
Once a person joins MetroU, they can take online courses to learn more about the company and its products. Depending on which store the employee works at, he must finish certain courses and meet certain Metro Team requirements in order to finish the programme. Users need a dealer door code from their store manager to get into MetroU, and each employee needs his own account.
Since October 2012, Metro PCS has been working with T-Mobile as a pre-paid wireless service. Roger D. Linquist and Malcolm Lorang started the company in 1994. They called it General Wireless, Inc. As of October 2015, the coverage map on the Metro PCS website shows that the Midwest and East Coast of the United States have better Metro PCS coverage. Before buying a Metro PCS phone, the website suggests that people check their coverage.