Microsoft Corporation’s organisational structure is divisional, allowing each of its business segments to function autonomously while still reporting to a central authority. Infrastructure components such as retail, development, and support make up the enterprise landscape. Microsoft employs a landscape of horizontal management to minimise communication interference.
Microsoft Corporation splits its many activities in order to improve their oversight. Facilities, retail, research and development, networking, and operations and support are some of the company’s most important divisions. Developing a specialised, horizontally-divided management infrastructure for each of these departments facilitates speedy and unrestricted communication between all employees.
This form of organisational structure also facilitates access to the organization’s leadership. Microsoft Corporation takes pride in encouraging open communication between its customer-facing employees and higher management. This increases loyalty and retention while demonstrating to every employee that they are an integral member of the team. This scenario also improves control over individual operations and projects, hence increasing the likelihood of success regardless of the difficulty.
