As of January 2015, Verizon’s 24-hour customer support number is (800) 922-0204 or *611 from a Verizon mobile phone. Customer care for Verizon prepaid phones can be reached at (800) 294-6404. Additionally, service is accessible by dialling *611 on a Verizon prepaid mobile phone.
If a consumer wants to communicate via text, pertinent information is accessible via text shortcuts. Verizon subscribers, for example, can check their account balances by texting #BAL (#225), #MIN (#646) for minutes used on the plan, and #DATA (#3283) for data utilised. You can also call the numbers 24 hours a day from any Verizon phone to obtain the same information.